Loose or broken pins in the cable connector could cause an improper connection. Check the connecting cable and make sure it is properly and securely connected.Adjust brightness and contrast via the OSD Menu.The external device is connected, but no image appears on the screen Some USB devices require a higher electric current connect the device directly to the computer.Try changing to another USB port (if applicable).Make sure the USB cable is connected properly.USB devices connected to the monitor do not work Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.Insert the ViewSonic Wizard CD that accompanied the monitor into the CD drive. Make sure the volume is not muted, nor set to 0. Upon restart your system should automatically detect and select the appropriate monitor driver.If using ear-/headphones, ensure the mini stereo jack is connected.Adjust the ViewMode or the input source.Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.
The OSD Menu does not appear on the screen/the OSD controls are inaccessible
Make sure the video cable connecting the monitor to the computer is properly and securely connected.Power is "On", but no image appears on screen Plug another electrical device into the power outlet to verify that the outlet is supplying power.
(Windows XP users can click on Start > My Computer instead). Open the "My Computer" icon on your desktop. If the Wizard does not start automatically Upon restart your system should automatically detect and select the appropriate monitor driver. If you are selecting to do a Custom install, be sure to select the ViewSonic. The wizard should start automatically.įollow the installation instructions.
Option 2: Install from the Installation CD Once the installation is complete, restart you computer system. If you see a message from Windows, click on "continue anyway". Once you have decompressed (unzipped) the file, double click on it and follow the prompts that appear on your screen.
If you do not have a program that can unzip the downloaded file, you will need to download or purchase a decompression utility such as Winzip. Note: The downloaded file is a zipped file. If you select Save, double-click on the downloaded file, and the installation process will start. Select the driver based on the operating system of your computer.Ĭlick on Open to start the installation. Option 1: Download from the ViewSonic WebsiteĮnter the Product Name.